Job diagnostic survey: a team project information technology perspective

Renato Telles; Ivandilson Souza Duarte; Maciel Manoel Queiroz; Natália Novaes

doi:10.21710/rch.v16i0.294

Autores

Renato Telles Universidade Paulista, Rua Dr. Bacelar, 1212, Vila Clementino, São Paulo, SP, Brasil - 04026-002. Faculdades Integradas Rio Branco, Avenida JosÃ© Maria de Faria, 111, Lapa, SÃ£o Paulo, SP, Brasil - 05038-190. Universidade Municipal de SÃ£o Caetano do Sul, USCS, Rua Santo AntÃ´nio, 50, SÃ£o Caetano do Sul, SP, Brasil - 09521-160.
Ivandilson Souza Duarte
Maciel Manoel Queiroz Universidade de SÃ£o Paulo, EPUSP, Departamento de Engenharia Naval e OceÃ¢nica, Av. Prof. Mello Moraes, 2231, Cidade UniversitÃ¡ria, SÃ£o Paulo, SP, Brasil - CEP 05508-030. Faculdades Integradas Rio Branco, Avenida JosÃ© Maria de Faria, 111, Lapa, SÃ£o Paulo, Brasil - SP CEP 05038-190.
Natália Novaes Universidade Paulista, Rua Dr. Bacelar, 1212, Vila Clementino, SÃ£o Paulo, SP, Brasil - 04026-002.

DOI:

https://doi.org/10.21710/rch.v16i0.294

Palavras-chave:

networks, job diagnostic survey, information technology, motivation, projects

Resumo

This work aims to understand the effects of management styles on the work motivation of a team project in the telecommunications information technology context. To understand this complex behavior, we use the Job Diagnostic Survey methodology. In this critical analysis, we identify the main factors for failure in the field of telecommunications. The managers need to implement a methodology and define processes and formal procedures that need to be applied during the development of projects to mitigate the risk of failure and maintain control over it. One of the main findings in this research is associated with challenges and motivation by the Information Technology (IT) professionals.

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